4 Smart Ways to See Who Has Visited Your Website

As a B2B business, your bread and butter are other companies that are in need of the services or products you offer.

While you may already be spending time on lead generation, there’s no doubt that the best way to get leads is to follow up with companies that have already visited your site.

But if you’re like most website owners, you likely only see that annoying “Anonymous” tag. 

Who are these companies? What pages did they visit on your website? What’s their contact info? 

Getting answers to these questions could be the difference between letting a prospect pass you by or turning that visitor into a paying customer.

Here’s how you can identify who these companies are so you can follow up and close the sale.

How to See Who Has Visited Your Website

There are many ways to see who has visited your website, and most (if not all) of them involve tracking website users.

Using a variety of tools, you can monitor who visits your site, which pages they visit, and how long they stay on your website. Some technologies are even able to track:

  • The phrases users search in search engines
  • How often a user visits a particular website
  • How quickly a user scrolls on a site
  • What the user clicks on
  • The comments a user leaves on a website or social media
  • And much more

This info proves super handy when you want to follow up with visitors either by contacting them directly or by retargeting them with display ads. 

How Do Websites Track Users?

In the age of GDPR, most business owners and consumers alike are familiar with the concept of website tracking. 

Perhaps you have heard of the “cookie” – a file that websites use to obtain information about individual users. In reality, there are many technologies that are able to monitor website activity and user behaviour.

Why Track Website Visitors?

A few reasons why a business owner may enable website tracking include:

  • Monitor traffic, website statistics, and performance
  • Profile and identify their target market/customer
  • Obtain information to retarget users later 
  • Collect user information to present them with products they may be interested in

Got Visitors? Turn Them into Leads with These 4 Tips

There’s no warmer lead than a company that has already visited your website. They may be interested in your products or services, but just need a gentle nudge in order to close. 

With website tracking, you can ethically obtain their information, make contact, and see if they are a viable prospect. Without it, you may be letting loads of potential clients or customers pass you by.

Use these 4 website tracking methods to start getting even more B2B leads: 

1. Use a Pre-Built Website Plugin

One of the best ways to see who has visited your website is to use a pre-built plugin or solution – preferably one that doesn’t require any complicated tracking code.

One example is Visitor Queue – our simple-to-use website visitor identification tool which tracks users by integrating with your existing Google Analytics account.

Track Users and Generate Leads

All you have to do is sign up, link your Google Analytics account, and then check your businesses dashboard to see a list of companies who have visited your site. Even better, you’ll be able to click into a lead to see even more information, like how best to get in touch with them.

You can even level up your B2B lead generation efforts by optimizing your account with custom filters, scheduled notifications, and the ability to assign leads to certain members of your sales team. 

How you utilize these leads makes all the difference. Here are 5 ways to maximize your lead gen potential with Visitor Queue.

2. Add JavaScript Code to Your Website

Another more tedious method for tracking website visitors is installing the tracking code yourself. If you are pretty code-savvy, this may be relatively easy for you; if not, not so much.

The process involves adding HTML or JavaScript code from your chosen analytics provider. This way, you’ll be able to track who visits your site and identify potential customers who are most likely to buy from you.

How to Add the Tracking Code to Your Website

For this method, you’ll need to have access to your site’s source code, have an account with a chosen analytics tool, and be comfortable editing HTML. Then, you’ll need to log into your account to set up the tracking code.

  1. Sign into your analytics tool and follow the steps to generate your Tracking Code.
  2. Find the box that contains several lines of JavaScript. This is your tracking code snippet, and it will start with <script> and end with </script>.
  3. Select the code and copy it.
  4. Log into your website and paste the code into every page you want to track ( right before the </head> tag).
  5. You should then verify the code by following the verification process outlined by your chosen tool to confirm that tracking is working.

Once set up, user data will be automatically sent to your analytics account. There, you can track traffic, visitors, user behaviour, and more.

There are many analytics tools available that require JavaScript and their own tracking code in order to track users on your site. 
One such tool is Kissmetrics, which gives you helpful info about user behaviour and website engagement. The primary difference between Google Analytics (below) vs Kissmetrics is that GA primarily tracks sessions and KM tracks people/users across sessions.

3. Identify Website Visitors Through Google Analytics

Google Analytics is by far the most popular website analytics tool out there. That’s because it is highly reliable and provides a wealth of information to website owners.

You can see how much traffic you’re getting, where they are coming from, which pages they are visiting, and more. And similar to method 2 above, setting it up simply involves finding and placing the appropriate tracking code.

How to Add Google Analytics Tracking Code to Website

To add Google Analytics tracking code to your website:

  1. Sign in to Google Analytics, select the Admin tab, and then go to Account > Property. Select the property you need the code for. Then click Tracking Info > Tracking Code.
  2. Find the box that contains several lines of JavaScript. This is your tracking code snippet, and it will start with <script> and end with </script>.
  3. Select the code and copy it.
  4. Log into your website and paste the code into every page you want to track ( right before the </head> tag).
  5. You should then verify the code using Google’s verification tool.

Once GA tracking is enabled, you’ll have a method for tracking users who visit your website. Then, you’ll want to dig into the data to determine which of these users may be potential leads.

Check Out Your Service Providers Report

Within GA is something called a “Service Providers Report” which shows you the names of the ISPs (Internet Service Providers) that have visited your site. With proper filtering, you’ll be able to see the name of all these companies (and then reach out to them to make the sale)!

To access this report:

  1. Log in to Google Analytics
  2. Click the “Audience” tab to expand the Audience Reports
  3. Click the “Technology” tab
  4. Select “Network”
  5. Filter Sessions by pre-set segments*

* The resulting report will likely be a jumble of ISPs for you to decipher. To help this report make sense, it’s best that you set up Segments to filter out irrelevant information:

  1. Go to the Admin tab
  2. In the View column, click “Segments”
  3. Select “+ New Segment”
  4. Under the “Advanced” section, click “Conditions”
  5. Filter sessions by “Service Providers that Does Not Match Regex” by pasting the following expressions into the empty text field: ISP|HSE|Hosting|Verizon|Comcast|at&t|telekom|qwest|cox|broadband|pool|ip|(notset)|customer|internet|tele|block|provider|unknown|communication
  6. Go back to your Service Providers Report and apply your segment by clicking “+Add Segment”, selecting the segment you just made, and clicking “Apply”.

After following these steps, you will see a more refined list of potential B2B leads. 

This list may not be perfect, but it gives you a great starting off point to follow up with these companies or add them to your retargeting campaigns.

More a more detailed breakdown, check out this guide on How to Use Google Analytics to Generate B2B Leads.

4. Run a Reverse IP Address Look-Up

While visitor IP addresses aren’t disclosed by Google Analytics due to their privacy policy, there are other tools available (such as Opentracker) that allow you to capture visitor IPs and then run a reverse look-up to see who visited your site. You can also look through your own server logs to identify user IPs that have recently visited your site. 

DNSChecker.org and WhatisMyIP.com are two sites that allow you to enter a user’s IP address and generate some information about the source, such as the source’s name and location. 

You can then use this information to search for additional info about the company online. If you are able to find the user’s contact information, you can reach out to them with a “Hey! Thanks for visiting our site!”, and attempt to move them along the sales cycle.

Turn Website Visits into B2B Leads with Visitor Queue

Using Visitor Queue is by far the easiest way to track website visitors, collect their information, and follow up with them as potential leads. 

Our website visitor identification tracker fully integrates with your existing Google Analytics account; pulling in the important data and using that data to generate a list of warm leads for your business. 

Why wrestle with clunky code or tedious IP address lookups when you have an easy-to-use tool right at your fingertips? Start turning visitors into leads with Visitor Queue today. 

Start My 14-Day Free Trial

Leave a Reply